Terms and Conditions

Effective Date: 30 June 2025

Eligibility

By accessing or purchasing from this website, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

Not Medical Advice or Therapy

Our content is educational and intended to support professional and personal growth. It is not a substitute for mental health treatment, medical care, or individualized occupational therapy.

Account Access & Use

Access to purchased programs and resources is granted to a single user only. You agree not to share your login details, course materials, or downloaded content with any other person, group, or organization without prior written permission.

Unless otherwise stated at the time of purchase, access to program or course materials is provided for the duration of the program only. This means you will have access to the content for the specified timeframe outlined at the time of enrolment. Access will be removed once the course period ends.

Accounts may be suspended or terminated without refund if misuse is detected, including but not limited to account sharing, content redistribution, or any breach of these Terms.

Use of Our Services

You agree to use our content for lawful, personal, and non-commercial purposes only, unless explicitly authorized in writing. You may not copy, distribute, modify, or reverse engineer any part of our services without permission.

Intellectual Property and Copyright

All content on this site - whether free or purchased - is the intellectual property of Embers and The Burn In Model Co-Creators, Rhiannon Crispe and Michelle Luken. You may not copy, distribute, modify, or reverse engineer any part of our materials without permission. Unauthorized reproduction or redistribution is prohibited.

User Conduct

When participating in our courses, communities, or live sessions, you agree to engage respectfully and constructively. We reserve the right to remove participants for inappropriate behavior.

Payment & Refund Policy

All purchases made through our site are non-refundable unless otherwise stated. If you experience technical issues, please contact us at hello@burninnotout.com.

Limitation of Liability

To the maximum extent permitted by law, Embers and its owner(s), employees, contractors, and affiliates shall not be held liable for any direct, indirect, incidental, consequential, or special damages that result from the use of, or the inability to use, the materials or content provided through this website or its related services. This includes, but is not limited to, loss or corruption of data, service interruptions, software or platform bugs, or user misunderstanding of content. You agree to use this website and its offerings at your own risk.

Disclaimer

We do not guarantee that participation in our programs or courses will result in any specific outcome.

Changes to Terms

We may update these Terms and Conditions occasionally. Your continued use of the site after changes indicates acceptance of the updated terms.

Copyright Notice

© 2025, Rhiannon Crispe and Michelle Luken. All rights reserved.

All content on this site - whether free or purchased - is the intellectual property of Embers and The Burn In Model Co-Creators, Rhiannon Crispe and Michelle Luken. You may not copy, distribute, modify, or reverse engineer any part of our materials without permission. Unauthorized reproduction or redistribution is prohibited.

Privacy Policy

Effective Date: 30 June 2025

At Embers, we care about your privacy. This policy explains what personal data we collect and how we use it.

What We Collect

We may collect:

• Name and email address (when you sign up for our courses, email list, or freebies)

• Payment details (processed via secure third-party providers like Stripe)

• Website usage data via cookies

How We Use It

Your data helps us:

• Provide access to digital products and membership platforms

• Communicate updates, new offerings, and newsletters

• Analyze engagement to improve user experience

We will never sell your data. You can unsubscribe from emails at any time.

Third-Party Services

We may use trusted third-party platforms (e.g., Circle, Stripe, Google Analytics, Jotform) to deliver services. Each of these has its own privacy policies.

Your Rights

You can request to:

• Access or delete your personal information

• Update your contact details

• Opt out of marketing communications

To make a request, contact us at hello@burninnotout.com.

Data Security

We take reasonable precautions to protect your information. However, no method of online transmission is 100% secure.